Returns & Exchanges

We want you and your pet to be completely satisfied with your Harringtons Pet Food purchase, which is why we offer a 30-day return window for all unused items and accessories. If your order isn't quite right, follow our simple process to ensure a quick refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Log into your customer account or visit our online Returns Portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products are in their original, unused condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.